Privacy Policy

Last Updated: November 3, 2026

Introduction

Flux-fell is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage with our educational programmes.

Information We Collect

Information You Provide Directly

When you submit enquiries through our website, we collect:

Full name
Email address
Programme selection information
Any additional information you choose to provide in message fields

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Operating system
Pages visited and time spent on those pages
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your programme enquiries and provide requested information
To communicate with you about our educational services
To improve our website functionality and user experience
To maintain records of our business interactions
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

Consent: When you voluntarily submit information through our enquiry forms
Legitimate interests: To operate our business, improve our services, and respond to enquiries
Legal obligations: To comply with applicable laws and regulations

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for three years from the date of last contact.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
When required by law or to respond to legal processes
To protect our rights, property, or safety, or that of others

Your Rights

Under applicable data protection laws, you have the following rights:

Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data under certain circumstances
Right to restrict processing: Request limitation on how we use your data
Right to data portability: Request transfer of your data to another organization
Right to object: Object to our processing of your personal data
Right to withdraw consent: Withdraw previously given consent at any time

To exercise any of these rights, contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookies Policy.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Flux-fell
47 Thornhill Crescent
Edinburgh, EH3 7QR
United Kingdom
Email: [email protected]